body.page-dashboard .section {
  padding-top: 0;
}

body.page-dashboard .section-head {
  margin-bottom: 16px;
}

body.page-dashboard .section-title {
  font-size: clamp(1.32rem, 2vw, 1.72rem);
}

body.page-dashboard .section-copy {
  max-width: 64ch;
  font-size: 0.94rem;
}

.portal-main-shell {
  position: relative;
}

.portal-app {
  padding-top: 104px;
  padding-bottom: 54px;
}

.portal-layout {
  display: grid;
  grid-template-columns: 300px minmax(0, 1fr);
  gap: 22px;
  align-items: start;
}

.portal-sidebar {
  position: sticky;
  top: 94px;
  align-self: start;
}

.portal-sidebar-shell {
  display: grid;
  gap: 22px;
  padding: 22px 18px;
  border-radius: 28px;
  background:
    radial-gradient(circle at top left, rgba(110, 219, 255, 0.15), transparent 38%),
    linear-gradient(180deg, rgba(12, 18, 31, 0.98), rgba(7, 10, 18, 0.98));
}

.portal-sidebar-head {
  display: grid;
  gap: 10px;
  padding: 4px 6px 0;
}

.portal-sidebar-head h1 {
  margin: 0;
  color: #fff;
  font-size: clamp(1.45rem, 2vw, 1.85rem);
  line-height: 1.15;
}

.portal-sidebar-head p {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.88rem;
  line-height: 1.65;
}

body.page-dashboard .portal-card {
  padding: 20px;
  border-radius: 22px;
}

body.page-dashboard .surface-card,
body.page-dashboard .form-card {
  border-radius: 22px;
  box-shadow: 0 16px 34px rgba(0, 0, 0, 0.16);
}

body.page-dashboard .surface-card:hover,
body.page-dashboard .form-card:hover {
  transform: none;
}

.portal-sidebar-card {
  gap: 16px;
}

.portal-sidebar-group {
  display: grid;
  gap: 10px;
}

.portal-sidebar-label {
  padding: 0 6px;
  color: var(--text-faint);
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.portal-sidebar-nav {
  display: grid;
  gap: 10px;
}

.portal-nav-item,
.portal-sidebar-quick {
  display: flex;
  align-items: center;
  gap: 12px;
  min-height: 64px;
  padding: 12px 14px;
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
  color: var(--text-soft);
  text-decoration: none;
  transition: border-color var(--transition-fast), color var(--transition-fast),
    background var(--transition-fast), transform var(--transition-fast);
}

.portal-nav-item:hover,
.portal-sidebar-quick:hover {
  color: #fff;
  background: rgba(255, 255, 255, 0.055);
  border-color: rgba(110, 219, 255, 0.22);
  transform: translateX(3px);
}

.portal-nav-item.is-active {
  color: #fff;
  background:
    linear-gradient(180deg, rgba(110, 219, 255, 0.16), rgba(255, 255, 255, 0.03)),
    rgba(8, 12, 22, 0.98);
  border-color: rgba(110, 219, 255, 0.3);
  box-shadow: inset 0 0 0 1px rgba(110, 219, 255, 0.08);
}

.portal-nav-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(110, 219, 255, 0.18), rgba(54, 211, 153, 0.12));
  color: #fff;
  border: 1px solid rgba(110, 219, 255, 0.16);
  flex: 0 0 auto;
}

.portal-nav-copy {
  min-width: 0;
  flex: 1;
  display: grid;
  gap: 2px;
}

.portal-nav-copy strong {
  color: #fff;
  font-size: 0.92rem;
  line-height: 1.2;
}

.portal-nav-copy span {
  color: var(--text-soft);
  font-size: 0.79rem;
  line-height: 1.45;
}

.portal-nav-item .icon,
.portal-sidebar-quick .icon {
  width: 16px;
  height: 16px;
}

.portal-nav-arrow {
  width: 14px;
  height: 14px;
  opacity: 0.48;
  transition: transform var(--transition-fast), opacity var(--transition-fast);
}

.portal-nav-item:hover .portal-nav-arrow,
.portal-nav-item.is-active .portal-nav-arrow {
  opacity: 1;
  transform: translateX(2px);
}

.portal-sidebar-mini-grid {
  grid-template-columns: 1fr;
}

.portal-main {
  min-width: 0;
  display: grid;
  gap: 16px;
}

.portal-global-status {
  margin: 0;
}

.portal-view {
  display: none;
  gap: 18px;
}

.portal-view.is-active {
  display: grid;
}

.portal-page-section {
  padding-top: 0;
}

.portal-toolbar {
  display: grid;
  gap: 14px;
}

.portal-toolbar-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.portal-toolbar-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.portal-toolbar-badges {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.portal-inline-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
}

.portal-inline-badge .icon {
  width: 14px;
  height: 14px;
}

.portal-welcome-title {
  margin: 0;
  color: #fff;
  font-size: clamp(1.48rem, 2.6vw, 1.94rem);
  line-height: 1.15;
  letter-spacing: -0.03em;
}

.portal-welcome-title span {
  color: var(--accent);
}

.portal-overview-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.portal-overview-card {
  display: grid;
  gap: 6px;
  padding: 14px 16px;
  border-radius: 16px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
}

.portal-overview-label {
  color: var(--text-faint);
  font-size: 0.74rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.portal-overview-card strong {
  color: #fff;
  font-size: 1.08rem;
  line-height: 1.3;
}

.portal-overview-card p {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.84rem;
  line-height: 1.54;
}

.portal-status-note {
  max-width: none;
  margin-top: 0;
  padding: 14px 16px;
  border-radius: 16px;
  border: 1px solid rgba(110, 219, 255, 0.14);
  background: linear-gradient(180deg, rgba(110, 219, 255, 0.08), rgba(255, 255, 255, 0.02));
  color: var(--text-soft);
  line-height: 1.65;
  font-size: 0.92rem;
}

.portal-inline-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.portal-inline-head h3 {
  margin: 4px 0 0;
}

.portal-service-strip {
  display: grid;
  gap: 12px;
}

.portal-info-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.portal-info-card {
  display: grid;
  gap: 16px;
  padding: 18px;
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.04), rgba(255, 255, 255, 0.025)),
    rgba(10, 14, 24, 0.9);
}

.portal-info-head {
  display: flex;
  align-items: center;
  gap: 12px;
}

.portal-info-head .portal-module-icon {
  overflow: hidden;
  flex: 0 0 auto;
}

.portal-info-head .portal-module-icon img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

.portal-module-icon-roblox {
  overflow: hidden;
}

.portal-module-icon-roblox .icon {
  width: 18px;
  height: 18px;
}

.portal-info-link {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  color: #9fb5ff;
  font-size: 0.84rem;
  font-weight: 700;
  text-decoration: none;
}

.portal-info-link:hover {
  color: #fff;
}

.portal-info-head-copy {
  display: grid;
  gap: 2px;
}

.portal-info-head-copy strong {
  color: #fff;
  font-size: 1rem;
}

.portal-info-head-copy span {
  color: var(--text-soft);
  font-size: 0.84rem;
}

.portal-detail-list {
  display: grid;
  gap: 10px;
}

.portal-detail-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 12px 14px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.03);
  border: 1px solid rgba(255, 255, 255, 0.06);
}

.portal-detail-row span {
  color: var(--text-soft);
  font-size: 0.82rem;
}

.portal-detail-row strong {
  color: #fff;
  font-size: 0.9rem;
  text-align: right;
  word-break: break-word;
}

.portal-info-note {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.84rem;
  line-height: 1.6;
}

.support-wizard-shell {
  max-width: 820px;
  margin: 0 auto;
  display: grid;
  gap: 30px;
}

.support-stepper {
  display: flex;
  align-items: center;
  gap: 16px;
  width: 100%;
}

.support-step {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  color: var(--text-faint);
  font-size: 0.96rem;
  font-weight: 700;
}

.support-step.is-compact {
  gap: 0;
}

.support-step.is-active,
.support-step.is-complete {
  color: #fff;
}

.support-step-dot {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 38px;
  height: 38px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.12);
  color: var(--text-soft);
  font-size: 0.96rem;
  font-weight: 800;
}

.support-step.is-active .support-step-dot,
.support-step.is-complete .support-step-dot {
  background: #4f75ff;
  color: #fff;
}

.support-step-line {
  flex: 1;
  height: 2px;
  background: rgba(255, 255, 255, 0.16);
  border-radius: 999px;
}

.support-step-line.is-active {
  background: #4f75ff;
}

.support-step-label {
  white-space: nowrap;
}

.support-stage {
  display: none;
  gap: 24px;
}

.support-stage.is-active {
  display: grid;
}

.support-stage-head {
  display: grid;
  gap: 8px;
}

.support-stage-head h2 {
  margin: 0;
  color: #fff;
  font-size: clamp(1.8rem, 3vw, 2.25rem);
  line-height: 1.1;
  letter-spacing: -0.03em;
}

.support-stage-head p {
  margin: 0;
  color: var(--text-soft);
  font-size: 1.02rem;
  line-height: 1.65;
}

.support-type-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px;
}

.support-type-card {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  column-gap: 12px;
  row-gap: 10px;
  align-items: start;
  min-height: 102px;
  padding: 20px;
  border-radius: 16px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background:
    linear-gradient(180deg, rgba(24, 31, 52, 0.98), rgba(16, 22, 38, 0.98)),
    rgba(14, 18, 31, 1);
  color: #fff;
  text-align: left;
  appearance: none;
  -webkit-tap-highlight-color: transparent;
  transition: none;
}

.support-type-card:hover,
.support-type-card.is-active {
  box-shadow: none;
}

.support-type-card:hover {
  transform: none;
  border-color: rgba(255, 255, 255, 0.08);
  background:
    linear-gradient(180deg, rgba(24, 31, 52, 0.98), rgba(16, 22, 38, 0.98)),
    rgba(14, 18, 31, 1);
}

.support-type-card.is-active {
  transform: none;
  border-color: rgba(255, 255, 255, 0.12);
  background:
    linear-gradient(180deg, rgba(24, 31, 52, 0.98), rgba(16, 22, 38, 0.98)),
    rgba(14, 18, 31, 1);
}

.support-type-card:active {
  transform: none;
  border-color: rgba(255, 255, 255, 0.12);
  box-shadow: none;
}

.support-type-card:focus,
.support-type-card:focus-visible {
  outline: none;
  border-color: rgba(255, 255, 255, 0.08);
  box-shadow: none;
}

.support-type-card-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  color: rgba(255, 255, 255, 0.78);
  margin-top: 2px;
}

.support-type-card strong {
  align-self: center;
  font-size: 1rem;
  line-height: 1.35;
}

.support-type-card p {
  margin: 0;
  grid-column: 1 / -1;
  color: var(--text-soft);
  font-size: 0.95rem;
  line-height: 1.55;
}

.support-selected-head {
  display: flex;
  align-items: flex-start;
  gap: 10px;
}

.support-selected-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 24px;
  height: 24px;
  color: #8ba8ff;
  flex: 0 0 auto;
  margin-top: 6px;
}

.support-selected-copy {
  display: grid;
  gap: 8px;
}

.support-selected-copy h2 {
  margin: 0;
  color: #fff;
  font-size: clamp(1.7rem, 2.5vw, 2.05rem);
  line-height: 1.1;
  letter-spacing: -0.03em;
}

.support-selected-copy p {
  margin: 0;
  color: var(--text-soft);
  font-size: 1rem;
  line-height: 1.65;
}

.support-form-shell {
  padding: 0;
}

body.page-dashboard .support-form-shell.portal-card,
body.page-dashboard .support-form-shell.form-card {
  background: transparent;
  border: none;
  box-shadow: none;
}

body.page-dashboard .support-form-shell.form-card:hover {
  transform: none;
}

.support-form-shell .stack {
  gap: 22px;
}

.support-form-shell .field {
  display: grid;
  gap: 10px;
}

.support-form-shell .field > label {
  color: #fff;
  font-size: 0.96rem;
  font-weight: 700;
}

.support-form-shell .input,
.support-form-shell .textarea {
  min-height: 54px;
  border-radius: 12px;
  border-color: rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.05);
  box-shadow: none;
}

.support-form-shell .textarea {
  min-height: 176px;
}

.support-form-shell .input:focus,
.support-form-shell .textarea:focus {
  border-color: rgba(79, 117, 255, 0.5);
  background: rgba(255, 255, 255, 0.07);
}

.support-detail-textarea {
  min-height: 180px;
}

.support-upload-copy {
  margin-bottom: 10px;
  color: var(--text-soft);
  font-size: 0.88rem;
  line-height: 1.6;
}

.support-upload-dropzone {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 60px;
  padding: 0 16px;
  border-radius: 12px;
  border: 1px dashed rgba(255, 255, 255, 0.2);
  background: rgba(255, 255, 255, 0.02);
  color: var(--text-soft);
  font-weight: 600;
  cursor: pointer;
  transition: border-color var(--transition-fast), background var(--transition-fast), color var(--transition-fast);
}

.support-upload-dropzone:hover {
  border-color: rgba(79, 117, 255, 0.44);
  background: rgba(79, 117, 255, 0.08);
  color: #fff;
}

.support-file-input {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  border: 0;
}

.support-form-actions {
  display: grid;
  grid-template-columns: 84px minmax(0, 1fr);
  gap: 12px;
  margin-top: 6px;
}

.support-submit-button {
  min-height: 50px;
}

.portal-ticket-entry {
  display: grid;
  gap: 28px;
  margin-bottom: 20px;
}

.portal-ticket-entry-head {
  display: grid;
  justify-items: center;
  gap: 10px;
  text-align: center;
}

.portal-ticket-entry-kicker {
  justify-content: center;
}

.portal-ticket-entry-title {
  margin: 0;
  color: #fff;
  font-size: clamp(2rem, 4vw, 3.25rem);
  line-height: 1.05;
  letter-spacing: -0.04em;
}

.portal-ticket-entry-copy {
  max-width: 760px;
  margin: 0;
  color: var(--text-soft);
  font-size: 1rem;
  line-height: 1.7;
}

.portal-ticket-picker {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 18px;
}

.portal-ticket-option {
  display: grid;
  align-content: start;
  gap: 18px;
  min-height: 252px;
  padding: 28px 24px 24px;
  border-radius: 26px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background:
    radial-gradient(circle at top left, rgba(255, 255, 255, 0.05), transparent 42%),
    linear-gradient(180deg, rgba(11, 16, 29, 0.96), rgba(6, 9, 18, 0.98));
  color: #fff;
  text-align: left;
  appearance: none;
  -webkit-tap-highlight-color: transparent;
  transition: none;
}

.portal-ticket-option:hover {
  transform: none;
  box-shadow: none;
  border-color: rgba(255, 255, 255, 0.08);
}

.portal-ticket-option.is-active {
  transform: none;
  box-shadow: none;
  border-color: rgba(255, 255, 255, 0.12);
}

.portal-ticket-option-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 62px;
  height: 62px;
  border-radius: 20px;
  border: 1px solid currentColor;
  color: inherit;
  background: rgba(255, 255, 255, 0.03);
}

.portal-ticket-option-icon .icon {
  width: 28px;
  height: 28px;
}

.portal-ticket-option strong {
  font-size: 1.02rem;
  line-height: 1.35;
}

.portal-ticket-option p {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.96rem;
  line-height: 1.68;
}

.portal-ticket-option-link {
  margin-top: auto;
  color: rgba(255, 255, 255, 0.8);
  font-size: 0.88rem;
  font-weight: 700;
}

.portal-ticket-option.is-account {
  border-color: rgba(255, 255, 255, 0.08);
  color: rgba(255, 255, 255, 0.94);
}

.portal-ticket-option.is-account.is-active {
  border-color: rgba(255, 255, 255, 0.12);
  background:
    radial-gradient(circle at top left, rgba(255, 255, 255, 0.04), transparent 42%),
    linear-gradient(180deg, rgba(11, 16, 29, 0.96), rgba(6, 9, 18, 0.98));
}

.portal-ticket-option.is-report {
  border-color: rgba(255, 255, 255, 0.08);
  color: rgba(255, 255, 255, 0.94);
}

.portal-ticket-option.is-report.is-active {
  border-color: rgba(255, 255, 255, 0.12);
  background:
    radial-gradient(circle at top left, rgba(255, 255, 255, 0.04), transparent 42%),
    linear-gradient(180deg, rgba(11, 16, 29, 0.96), rgba(6, 9, 18, 0.98));
}

.portal-ticket-option.is-partnership {
  border-color: rgba(255, 255, 255, 0.08);
  color: rgba(255, 255, 255, 0.94);
}

.portal-ticket-option.is-partnership.is-active {
  border-color: rgba(255, 255, 255, 0.12);
  background:
    radial-gradient(circle at top left, rgba(255, 255, 255, 0.04), transparent 42%),
    linear-gradient(180deg, rgba(11, 16, 29, 0.96), rgba(6, 9, 18, 0.98));
}

.portal-ticket-option.is-general {
  border-color: rgba(255, 255, 255, 0.08);
  color: rgba(255, 255, 255, 0.94);
}

.portal-ticket-option.is-general.is-active {
  border-color: rgba(255, 255, 255, 0.12);
  background:
    radial-gradient(circle at top left, rgba(255, 255, 255, 0.04), transparent 42%),
    linear-gradient(180deg, rgba(11, 16, 29, 0.96), rgba(6, 9, 18, 0.98));
}

.portal-ticket-option:focus,
.portal-ticket-option:focus-visible {
  outline: none;
  border-color: rgba(255, 255, 255, 0.08);
  box-shadow: none;
}

.portal-ticket-option:active {
  transform: none;
  border-color: rgba(255, 255, 255, 0.12);
  box-shadow: none;
}

.portal-ticket-form-card {
  display: grid;
  gap: 18px;
}

.portal-ticket-selected {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  padding: 0 16px;
  border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
  color: var(--text-soft);
  font-size: 0.88rem;
  font-weight: 700;
}

.portal-ticket-selected.is-active {
  color: #fff;
  border-color: rgba(110, 219, 255, 0.18);
  background: linear-gradient(180deg, rgba(110, 219, 255, 0.12), rgba(255, 255, 255, 0.03));
}

.portal-inline-note-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  margin-top: 14px;
}

.portal-inline-note-card {
  min-height: 100%;
}

.portal-module-grid-compact {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.portal-account-panel::after {
  display: none;
}

.dashboard-profile-card {
  gap: 14px;
  padding: 14px 16px;
  border-radius: 18px;
}

.dashboard-profile-avatar {
  width: 62px;
  height: 62px;
  border-radius: 18px;
}

.dashboard-profile-email {
  font-size: 0.92rem;
}

.portal-mini-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.portal-mini-card {
  display: grid;
  gap: 8px;
  padding: 14px 15px;
  border-radius: 16px;
}

.portal-mini-card strong {
  font-size: 0.92rem;
}

.portal-mini-card span {
  font-size: 0.84rem;
  line-height: 1.58;
}

.portal-mini-icon,
.portal-module-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 40px;
  height: 40px;
  border-radius: 14px;
  background: linear-gradient(135deg, rgba(110, 219, 255, 0.18), rgba(54, 211, 153, 0.1));
  color: #fff;
  border: 1px solid rgba(110, 219, 255, 0.18);
}

.portal-services {
  padding-top: 0;
}

.portal-module-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.portal-module-card {
  gap: 10px;
  padding: 16px;
  border-radius: 18px;
}

.portal-module-head strong {
  font-size: 0.96rem;
}

.portal-module-card p {
  margin: 0;
  font-size: 0.84rem;
  line-height: 1.52;
}

.portal-module-link {
  font-size: 0.86rem;
}

.portal-side-info {
  display: grid;
  gap: 14px;
  align-content: start;
}

.portal-side-info h3 {
  margin: 0;
}

.portal-info-list {
  display: grid;
  gap: 10px;
}

.portal-info-item {
  display: grid;
  gap: 5px;
  padding: 14px;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.03);
  border: 1px solid rgba(255, 255, 255, 0.08);
}

.portal-info-item strong {
  color: #fff;
  font-size: 0.92rem;
}

.portal-info-item span {
  color: var(--text-soft);
  font-size: 0.84rem;
  line-height: 1.6;
}

.portal-workspace-grid,
.dashboard-grid {
  grid-template-columns: minmax(310px, 0.82fr) minmax(0, 1.18fr);
  gap: 16px;
}

.portal-support-hero {
  display: grid;
  gap: 18px;
  margin-bottom: 16px;
  padding: 22px;
  border-radius: 24px;
  background:
    radial-gradient(circle at top right, rgba(110, 219, 255, 0.14), transparent 28%),
    linear-gradient(180deg, rgba(14, 21, 38, 0.98), rgba(8, 12, 22, 0.98));
}

.portal-support-hero-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
}

.portal-support-hero-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.portal-support-stat-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.portal-support-stat {
  display: grid;
  gap: 8px;
  padding: 16px;
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
}

.portal-support-stat span {
  color: var(--text-faint);
  font-size: 0.76rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.portal-support-stat strong {
  color: #fff;
  font-size: clamp(1.12rem, 2vw, 1.36rem);
  line-height: 1.2;
}

.portal-support-stat p {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.86rem;
  line-height: 1.58;
}

.portal-ticket-board-copy {
  margin: 6px 0 0;
  color: var(--text-soft);
  font-size: 0.88rem;
  line-height: 1.6;
}

.portal-ticket-queue-card {
  gap: 16px;
}

.portal-ticket-card-actions {
  display: grid;
  justify-items: end;
  gap: 10px;
}

.portal-ticket-board-summary {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.portal-ticket-board-pill {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  min-height: 36px;
  padding: 0 12px;
  border-radius: 999px;
  background: rgba(110, 219, 255, 0.1);
  border: 1px solid rgba(110, 219, 255, 0.18);
  color: #fff;
  font-size: 0.84rem;
  font-weight: 700;
}

.portal-ticket-board-pill span {
  color: var(--accent);
}

.portal-ticket-board-pill.is-muted {
  background: rgba(255, 255, 255, 0.04);
  border-color: rgba(255, 255, 255, 0.08);
  color: var(--text-soft);
}

.portal-ticket-board-pill.is-muted span {
  color: #fff;
}

.ticket-board {
  display: grid;
  gap: 18px;
}

.ticket-board-section {
  display: grid;
  gap: 12px;
}

.ticket-board-section-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.ticket-board-section-head strong {
  display: block;
  color: #fff;
  font-size: 0.96rem;
}

.ticket-board-section-head > div > span {
  display: block;
  margin-top: 4px;
  color: var(--text-soft);
  font-size: 0.82rem;
  line-height: 1.55;
}

.ticket-board-count {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 40px;
  min-height: 32px;
  padding: 0 10px;
  margin-top: 0;
  border-radius: 999px;
  background: rgba(110, 219, 255, 0.1);
  border: 1px solid rgba(110, 219, 255, 0.18);
  color: #fff;
  font-size: 0.84rem;
  font-weight: 800;
}

.ticket-board-count.is-muted {
  background: rgba(255, 255, 255, 0.04);
  border-color: rgba(255, 255, 255, 0.08);
  color: var(--text-soft);
}

.portal-card-head,
.dashboard-card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
}

.dashboard-form-actions {
  gap: 10px;
}

.ticket-list {
  display: grid;
  gap: 10px;
}

.ticket-list-item {
  display: grid;
  gap: 12px;
  padding: 18px 18px 16px;
  border-radius: 20px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background:
    linear-gradient(180deg, rgba(19, 26, 44, 0.98), rgba(13, 18, 31, 0.98)),
    rgba(11, 15, 26, 1);
  text-align: left;
  transition: transform var(--transition-fast), border-color var(--transition-fast),
    box-shadow var(--transition-fast), background var(--transition-fast);
}

.ticket-list-item:hover {
  transform: translateY(-2px);
  border-color: rgba(255, 255, 255, 0.14);
  box-shadow: 0 18px 36px rgba(0, 0, 0, 0.2);
}

.ticket-list-item.is-active {
  border-color: rgba(255, 255, 255, 0.18);
  box-shadow: 0 20px 40px rgba(0, 0, 0, 0.24);
}

.ticket-list-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.ticket-list-head-main {
  min-width: 0;
  display: grid;
  gap: 10px;
}

.ticket-list-code-row {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.ticket-mini-code {
  color: rgba(255, 255, 255, 0.62);
  font-size: 0.9rem;
  font-weight: 800;
  letter-spacing: 0.02em;
}

.ticket-list-title {
  color: #fff;
  font-size: 1.14rem;
  line-height: 1.4;
}

.ticket-list-item .ticket-list-meta {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.ticket-list-view {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border-radius: 999px;
  background: rgba(255, 255, 255, 0.04);
  color: var(--text-soft);
  border: 1px solid rgba(255, 255, 255, 0.08);
  flex: 0 0 auto;
}

.ticket-list-view .icon {
  width: 14px;
  height: 14px;
}

.ticket-list-preview {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.88rem;
  line-height: 1.64;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.ticket-list-subline {
  color: var(--text-faint);
  font-size: 0.84rem;
  line-height: 1.5;
}

.ticket-list-foot {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  color: var(--text-faint);
  font-size: 0.82rem;
}

.ticket-thread-card {
  min-height: 0;
  gap: 16px;
  display: grid;
  align-content: start;
}

.ticket-detail-card {
  border-color: rgba(255, 255, 255, 0.08);
  background:
    radial-gradient(circle at top right, rgba(79, 117, 255, 0.16), transparent 36%),
    linear-gradient(180deg, rgba(10, 15, 26, 0.98), rgba(6, 10, 18, 0.98));
  box-shadow: 0 26px 64px rgba(1, 4, 9, 0.34);
}

.support-thread-empty {
  display: grid;
  justify-items: center;
  gap: 12px;
  text-align: center;
  padding: 28px 22px;
}

.support-thread-empty strong {
  color: #fff;
  font-size: 1.02rem;
}

.support-thread-empty p {
  max-width: 44ch;
  margin: 0;
  color: var(--text-soft);
  line-height: 1.65;
}

.support-thread-empty-icon {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 52px;
  height: 52px;
  border-radius: 18px;
  background: linear-gradient(135deg, rgba(110, 219, 255, 0.16), rgba(79, 117, 255, 0.12));
  border: 1px solid rgba(110, 219, 255, 0.2);
  color: #fff;
}

.support-thread-empty-icon .icon {
  width: 22px;
  height: 22px;
}

.support-thread-empty.is-loading .support-thread-empty-icon {
  animation: support-thread-spin 1.2s linear infinite;
}

@keyframes support-thread-spin {
  from {
    transform: rotate(0deg);
  }

  to {
    transform: rotate(360deg);
  }
}

#ticket-thread-panel {
  display: grid;
  gap: 14px;
}

.ticket-thread-head.ticket-thread-head-compact {
  align-items: flex-start;
  gap: 16px;
}

.ticket-thread-heading {
  display: grid;
  gap: 10px;
}

.ticket-thread-title {
  margin: 0;
  color: #fff;
  font-size: clamp(1.35rem, 2.15vw, 1.85rem);
  line-height: 1.08;
  letter-spacing: -0.04em;
}

.ticket-thread-context {
  margin: 0;
  color: var(--text-soft);
  font-size: 0.92rem;
  line-height: 1.7;
}

.ticket-thread-block {
  display: grid;
  gap: 12px;
  padding: 18px;
  border-radius: 20px;
  border: 1px solid rgba(255, 255, 255, 0.065);
  background: rgba(255, 255, 255, 0.03);
}

.ticket-panel-label {
  color: var(--text-faint);
  font-size: 0.76rem;
  font-weight: 800;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.thread-summary-grid {
  gap: 8px;
}

.ticket-summary-item {
  padding: 12px;
  border-radius: 14px;
}

.thread-staff-tools {
  padding: 12px;
  border-radius: 16px;
}

.ticket-message-list {
  gap: 14px;
}

.ticket-message {
  padding: 0;
  border: 0;
  background: transparent;
}

.ticket-message-shell {
  display: flex;
  align-items: flex-start;
  gap: 14px;
  padding: 18px;
  border-radius: 22px;
  border: 1px solid rgba(255, 255, 255, 0.06);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.04), rgba(255, 255, 255, 0.02));
}

.ticket-message.is-staff .ticket-message-shell {
  border-color: rgba(79, 117, 255, 0.18);
  background:
    linear-gradient(180deg, rgba(79, 117, 255, 0.14), rgba(255, 255, 255, 0.028)),
    rgba(8, 12, 22, 0.96);
}

.ticket-message.is-user .ticket-message-shell {
  border-color: rgba(255, 255, 255, 0.06);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.045), rgba(255, 255, 255, 0.02));
}

.ticket-message-avatar-frame {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 46px;
  height: 46px;
  flex: 0 0 46px;
  overflow: hidden;
  border-radius: 16px;
  background: rgba(255, 255, 255, 0.04);
  border: 1px solid rgba(255, 255, 255, 0.08);
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.06);
}

.ticket-message.is-staff .ticket-message-avatar-frame {
  border-color: rgba(255, 255, 255, 0.1);
  background: rgba(255, 255, 255, 0.04);
}

.ticket-message-avatar {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}

.ticket-message-main {
  min-width: 0;
  flex: 1;
  display: grid;
  gap: 12px;
}

.ticket-message-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.ticket-message-author-line {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.ticket-message-author-line strong {
  color: #fff;
  font-size: 0.96rem;
  line-height: 1.35;
}

.ticket-message-badge {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 0 10px;
  border-radius: 999px;
  border: 1px solid rgba(110, 219, 255, 0.18);
  background: rgba(110, 219, 255, 0.1);
  color: #d7ecff;
  font-size: 0.72rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-message-time {
  color: var(--text-faint);
  font-size: 0.8rem;
  white-space: nowrap;
}

.ticket-message-body {
  margin: 0;
  color: var(--text);
  font-size: 0.9rem;
  line-height: 1.72;
  word-break: break-word;
}

.ticket-message-body h3,
.ticket-message-body h4 {
  margin: 0 0 10px;
  color: #fff;
  line-height: 1.3;
}

.ticket-message-body p {
  margin: 0 0 10px;
}

.ticket-message-body p:last-child {
  margin-bottom: 0;
}

.ticket-message-body ul,
.ticket-message-body ol {
  margin: 0 0 12px 20px;
  padding: 0;
}

.ticket-message-body li + li {
  margin-top: 6px;
}

.ticket-message-body blockquote {
  margin: 12px 0;
  padding: 14px 16px;
  border-left: 3px solid rgba(110, 219, 255, 0.4);
  border-radius: 16px;
  background: rgba(79, 117, 255, 0.08);
  color: #dfeaff;
}

.ticket-message-body a {
  color: #8ed8ff;
}

.ticket-message-body code,
.ticket-message-body pre {
  font-family: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
}

.ticket-message-body pre {
  padding: 12px 14px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.05);
  overflow-x: auto;
}

.ticket-attachments {
  margin-top: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.ticket-attachment-image-card {
  display: grid;
  gap: 8px;
  min-height: 0;
  padding: 10px;
  width: min(220px, 100%);
}

.ticket-attachment-image {
  width: 100%;
  height: 140px;
  object-fit: cover;
  border-radius: 12px;
  display: block;
}

.ticket-attachment-image-meta {
  color: var(--text-soft);
  font-size: 0.78rem;
  line-height: 1.45;
}

.ticket-attachment {
  display: inline-flex;
  align-items: center;
  min-height: 40px;
  padding: 0 13px;
  border-radius: 12px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.04);
  color: var(--text-soft);
  font-size: 0.83rem;
  font-weight: 700;
  text-decoration: none;
  transition: border-color var(--transition-fast), background var(--transition-fast),
    color var(--transition-fast), transform var(--transition-fast);
}

.ticket-attachment:hover {
  transform: translateY(-1px);
  color: #fff;
  border-color: rgba(110, 219, 255, 0.24);
  background: rgba(110, 219, 255, 0.08);
}

.ticket-attachment.is-disabled {
  opacity: 0.62;
  cursor: default;
}

.ticket-reply-form {
  padding-top: 0;
}

.ticket-reply-shell {
  background: linear-gradient(180deg, rgba(14, 21, 38, 0.86), rgba(9, 13, 22, 0.96));
}

.ticket-reply-toolbar {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-bottom: 10px;
}

.ticket-reply-tool {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 40px;
  height: 40px;
  padding: 0 12px;
  border-radius: 12px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.04);
  color: #eaf2ff;
  font-weight: 800;
  cursor: pointer;
  transition: border-color var(--transition-fast), background var(--transition-fast),
    transform var(--transition-fast);
}

.ticket-reply-tool:hover {
  transform: translateY(-1px);
  border-color: rgba(110, 219, 255, 0.26);
  background: rgba(110, 219, 255, 0.1);
}

.ticket-reply-tool .icon {
  width: 16px;
  height: 16px;
}

.ticket-reply-rich-wrap {
  display: grid;
  gap: 12px;
}

.ticket-reply-rich-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.ticket-reply-rich-head label {
  margin: 0;
}

.ticket-reply-template {
  width: min(280px, 100%);
}

.ticket-reply-editor {
  position: relative;
  min-height: 190px;
  padding: 16px 18px;
  border-radius: 18px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.04);
  color: var(--text);
  line-height: 1.75;
  outline: none;
}

.ticket-reply-editor:focus {
  border-color: rgba(110, 219, 255, 0.26);
  box-shadow: 0 0 0 3px rgba(110, 219, 255, 0.08);
}

.ticket-reply-editor.is-empty::before {
  content: attr(data-placeholder);
  position: absolute;
  inset: 16px 18px auto;
  color: var(--text-faint);
  pointer-events: none;
}

.ticket-reply-editor p {
  margin: 0 0 10px;
}

.ticket-reply-editor p:last-child {
  margin-bottom: 0;
}

.ticket-upload-preview-list {
  margin-top: 12px;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.ticket-upload-preview-card {
  display: grid;
  gap: 6px;
  min-width: 160px;
  padding: 12px 14px;
  border-radius: 16px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.035);
}

.ticket-upload-preview-card.is-image {
  width: min(220px, 100%);
}

.ticket-upload-preview-image {
  width: 100%;
  height: 120px;
  object-fit: cover;
  border-radius: 12px;
  display: block;
}

.ticket-upload-preview-meta,
.ticket-upload-preview-card span {
  color: var(--text-soft);
  font-size: 0.78rem;
}

.ticket-upload-preview-card strong {
  color: #fff;
  font-size: 0.84rem;
  line-height: 1.45;
}

.staff-queue-card {
  display: grid;
  gap: 12px;
  padding: 18px;
  border-radius: 20px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.03);
}

.staff-queue-main {
  display: grid;
  gap: 10px;
  padding: 0;
  border: 0;
  background: transparent;
  color: inherit;
  text-align: left;
  cursor: pointer;
}

.staff-queue-head,
.staff-queue-meta,
.staff-queue-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.staff-queue-meta {
  color: var(--text-faint);
  font-size: 0.78rem;
}

.staff-queue-actions {
  padding-top: 2px;
}

.staff-queue-actions .button {
  min-height: 38px;
}

body.page-dashboard .textarea {
  min-height: 126px;
}

body.page-dashboard .field label {
  font-size: 0.86rem;
}

body.page-dashboard .hint {
  font-size: 0.8rem;
}

.portal-sidebar-notes {
  display: grid;
  gap: 10px;
}

.portal-note-list {
  display: grid;
  gap: 8px;
}

.portal-note-item {
  padding: 11px 12px;
  border-radius: 14px;
  background: rgba(255, 255, 255, 0.028);
  border: 1px solid rgba(255, 255, 255, 0.06);
  color: var(--text-soft);
  font-size: 0.84rem;
  line-height: 1.54;
}

.portal-support-head {
  margin-bottom: 12px;
}

body.page-support .portal-app {
  padding-top: 104px;
  padding-bottom: 56px;
}

.support-page-shell {
  display: grid;
  gap: 18px;
}

.support-page-head {
  display: grid;
  gap: 18px;
}

.ticket-page-head {
  gap: 14px;
}

.support-page-topline {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.support-page-back {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  color: var(--text-soft);
  text-decoration: none;
  font-size: 0.9rem;
  font-weight: 700;
}

.support-page-back .icon {
  width: 14px;
  height: 14px;
  transform: rotate(180deg);
}

.support-page-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
}

.support-page-title-block {
  display: grid;
  gap: 10px;
  max-width: 66ch;
}

.support-page-title-block h1 {
  margin: 0;
  color: #fff;
  font-size: clamp(1.8rem, 3vw, 2.5rem);
  line-height: 1.08;
  letter-spacing: -0.04em;
}

.support-page-title-block p {
  margin: 0;
  color: var(--text-soft);
  line-height: 1.72;
  font-size: 0.95rem;
}

.ticket-page-head .support-page-title-block {
  max-width: 56ch;
}

.ticket-page-head .support-page-title-block h1 {
  font-size: clamp(1.52rem, 2.4vw, 2rem);
}

.ticket-page-head .support-page-title-block p {
  font-size: 0.9rem;
}

.support-page-tabs {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 10px;
  flex-wrap: wrap;
}

.support-page-tab {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  min-height: 48px;
  padding: 12px 16px;
  border-radius: 15px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.035);
  color: var(--text-soft);
  text-decoration: none;
  font-weight: 700;
  transition: border-color var(--transition-fast), background var(--transition-fast),
    color var(--transition-fast), transform var(--transition-fast);
}

.support-page-tab:hover {
  color: #fff;
  border-color: rgba(110, 219, 255, 0.24);
  background: rgba(255, 255, 255, 0.055);
  transform: translateY(-1px);
}

.support-page-tab.is-active,
.support-page-tab[aria-current="page"] {
  color: #fff;
  border-color: rgba(110, 219, 255, 0.28);
  background:
    linear-gradient(180deg, rgba(110, 219, 255, 0.16), rgba(255, 255, 255, 0.02)),
    rgba(8, 12, 22, 0.98);
  box-shadow: inset 0 0 0 1px rgba(110, 219, 255, 0.08);
}

.support-page-tab .icon {
  width: 16px;
  height: 16px;
}

.support-page-tab[hidden] {
  display: none !important;
}

.support-access-card {
  display: grid;
  gap: 10px;
}

.support-access-card h2 {
  margin: 0;
  color: #fff;
}

.support-access-card p {
  margin: 0;
  color: var(--text-soft);
  line-height: 1.7;
}

.request-tracker-grid {
  display: grid;
  gap: 16px;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.request-stat-card {
  display: grid;
  gap: 8px;
}

.request-stat-card span {
  color: var(--text-faint);
  font-size: 0.78rem;
  font-weight: 800;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.request-stat-card strong {
  color: #fff;
  font-size: clamp(1.4rem, 2.5vw, 2rem);
  line-height: 1.05;
}

.request-stat-card p,
.request-panel-copy {
  margin: 0;
  color: var(--text-soft);
  line-height: 1.72;
}

.request-tracker-columns {
  display: grid;
  gap: 18px;
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.request-panel {
  display: grid;
  gap: 16px;
  align-content: start;
}

.request-item-list {
  display: grid;
  gap: 14px;
}

.request-item-card {
  display: grid;
  gap: 12px;
  padding: 18px;
  border-radius: 20px;
  border: 1px solid rgba(255, 255, 255, 0.065);
  background: rgba(255, 255, 255, 0.03);
}

.request-item-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.request-item-head strong {
  color: #fff;
  font-size: 1rem;
  line-height: 1.35;
}

.request-item-subline {
  margin-top: 6px;
  color: var(--text-faint);
  font-size: 0.82rem;
}

.request-item-note {
  margin: 0;
  color: var(--text-soft);
  line-height: 1.72;
}

.request-item-footer {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
  color: var(--text-faint);
  font-size: 0.82rem;
}

.request-inline-link {
  color: #c9e4ff;
  font-weight: 700;
  text-decoration: none;
}

.request-status-badge {
  display: inline-flex;
  align-items: center;
  min-height: 30px;
  padding: 0 12px;
  border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, 0.08);
  background: rgba(255, 255, 255, 0.05);
  color: #eef6ff;
  font-size: 0.76rem;
  font-weight: 800;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  white-space: nowrap;
}

.request-status-badge.is-pending {
  border-color: rgba(246, 197, 95, 0.22);
  background: rgba(246, 197, 95, 0.12);
  color: #ffe3a6;
}

.request-status-badge.is-reviewing,
.request-status-badge.is-progress {
  border-color: rgba(110, 219, 255, 0.22);
  background: rgba(110, 219, 255, 0.11);
  color: #c7f3ff;
}

.request-status-badge.is-approved {
  border-color: rgba(87, 225, 157, 0.22);
  background: rgba(87, 225, 157, 0.12);
  color: #c7ffe1;
}

.request-status-badge.is-rejected {
  border-color: rgba(255, 120, 120, 0.22);
  background: rgba(255, 120, 120, 0.12);
  color: #ffd5d5;
}

.request-empty-state {
  padding: 18px;
}

@media (max-width: 1120px) {
  .portal-layout {
    grid-template-columns: 1fr;
  }

  .portal-sidebar {
    position: static;
  }

  .portal-ticket-picker {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .portal-inline-note-grid {
    grid-template-columns: 1fr;
  }

  .portal-sidebar-mini-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .portal-overview-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .portal-support-stat-grid {
    grid-template-columns: 1fr;
  }

  .request-tracker-grid,
  .request-tracker-columns {
    grid-template-columns: 1fr;
  }

  .support-page-heading {
    flex-direction: column;
  }

  .support-page-tabs {
    justify-content: flex-start;
  }
}

@media (max-width: 820px) {
  .portal-app {
    padding-top: 92px;
  }

  .portal-toolbar-head,
  .portal-card-head,
  .dashboard-card-head {
    flex-direction: column;
    align-items: stretch;
  }

  .portal-support-hero-head {
    flex-direction: column;
    align-items: stretch;
  }

  .support-type-grid,
  .portal-overview-grid,
  .portal-info-grid,
  .portal-module-grid,
  .portal-mini-grid,
  .portal-sidebar-mini-grid,
  .thread-summary-grid,
  .portal-ticket-picker,
  .portal-inline-note-grid,
  .dashboard-grid,
  .portal-workspace-grid {
    grid-template-columns: 1fr;
  }

  .portal-sidebar-nav {
    grid-template-columns: 1fr;
  }

  .portal-module-grid-compact {
    grid-template-columns: 1fr;
  }

  .portal-ticket-card-actions {
    justify-items: stretch;
  }

  .support-page-topline {
    align-items: flex-start;
  }

  .ticket-message-shell {
    padding: 16px;
  }

  .ticket-message-head {
    flex-direction: column;
    align-items: flex-start;
  }
}

@media (max-width: 640px) {
  .portal-sidebar-shell {
    padding: 18px 14px;
  }

  .portal-card,
  body.page-dashboard .portal-card {
    padding: 18px;
  }

  .portal-ticket-option {
    min-height: 218px;
    padding: 22px 18px;
  }

  .support-stepper {
    gap: 10px;
  }

  .support-step-label {
    font-size: 0.84rem;
  }

  .support-step-dot {
    width: 34px;
    height: 34px;
  }

  .support-form-actions {
    grid-template-columns: 1fr;
  }

  .portal-welcome-title {
    font-size: 1.5rem;
  }

  .ticket-message-shell {
    gap: 12px;
    padding: 14px;
  }

  .ticket-message-avatar-frame {
    width: 40px;
    height: 40px;
    flex-basis: 40px;
    border-radius: 14px;
  }

  .ticket-thread-title {
    font-size: 1.26rem;
  }

  .portal-ticket-entry-title {
    font-size: 2rem;
  }

  .support-page-tab {
    width: 100%;
    justify-content: center;
  }
}